Criminal Defense Case Manager
Costen Ruiz LawLos Angeles, CA
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Job Description
We are seeking a motivated and detail-oriented individual to assist in managing our firm’s caseload. This is a great opportunity for someone who values teamwork, professionalism, and long-term career development within a growing law firm.
The ideal candidate enjoys working in a client-focused legal environment, maintains a positive and solution-oriented attitude, and is open to learning firm policies and internal systems. Strong organizational, clerical, and communication skills are essential to succeed in this role.
Previous experience in the legal field is preferred but not required. We are happy to train the right candidate who demonstrates commitment, reliability, and a willingness to grow.
We are proud to offer a supportive environment where motivated individuals can build a meaningful and stable career in a high-demand industry.
JOB DUTIES AND RESPONSIBILITIES:
- Update clients and family of upcoming court dates (via. Phone calls, texts and email).
- Answering calls that come into the Firm's main line and transfer accordingly.
- Schedule all client consults, Attorney meeting, DMV Hearings and office visits (on CLIO).
- Explain retainer and intake paperwork during consults.
- Intake paperwork for new clients and create Hard files for the Firm.
- Add cases to court calendar.
- Keep files organized and current of all paperwork available (on CLIO and in Hard file).
- Locate clients in custody and coordinate their transport for court dates.
- scan in and file all paperwork received via. Mail, email and fax.
- Manage a case load of Los Angeles, Orange, San Bernardino & Riverside counties.
- Coordinate with courts, DA, and Public defenders as needed to manage your cases.
- Ensure all clients needed to be present for court have all information and instructions.
- Late call cases, continue cases and advance cases as needed.
- Manage all tasks up to company standards while following all procedures.
Not to worry all employees are trained on how to complete duties to company standards.
MUST HAVE SKILLS AND QUALIFICATIONS:
- Must have al least 1 years experience working.
- Must have common sense to quickly learn how to fill out and file routine motions with the courts, DA, and DMV; so you can do so independently in no time.
- Great computer skills and able to learn other software fast and efficiently (ex: ADOBE, CLIO, Docusign and navigating court websites).
- Able to use office equipment (or learn how quickly) and troubleshoot when needed.
- Able to be consistent, and detailed oriented with routine tasks.
- Able to be extremely organized and manage at least 150 cases.
- Great communication skills and ability to deal with difficult clients with ease (without taking anything personal).
- Patience and Persistent with getting information and documentation for cases.
- Able to manage yourself and work independently, while working alongside all other departments with ease.
- Able to multitask and manage a large workload and stress with ease and a good attitude.
- Has great follow through and able to take initiative to problem solve independently (a problem solver, not a problem finder).
- Able to follow direction, yet not afraid to speak up when needed.
- A positive attitude and great people skills.
- Ability to explain complex contract and fill out documents with no errors.
- Must love customer service.
- Ability to manage the large volume of phone calls, control conversations and direct clients to the correct person.
- Must have a professional demeanor with a sharp sense of professional style as you will be our first point of contact with clients in-person (so you must look the part every day, all day).
HOURS: 8AM-5PM MONDAY-FRIDAYLOCATION: Los Angeles, Santa Clarita & Riverside
BENEFITS:
- Health Insurance (after probationary period).
- BONUS QUARTERLY.
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FAQs About Criminal Defense Case Manager Jobs at Costen Ruiz Law
What is the work location for this position at Costen Ruiz Law?
This job at Costen Ruiz Law is located in Los Angeles, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Costen Ruiz Law?
Employer has not shared pay details for this role.
What employment applies to this position at Costen Ruiz Law?
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