Crisis Program Manager
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Overview
Compensation
$51-$51/hour
Job Description
Qualifications:
Required:
- Master’s degree in social work, behavioral health, or a closely related field from an accredited institution.
- Current Oregon licensure as an LCSW, LMFT, or LPC, with a minimum of three (3) years of supervisory experience in behavioral health or crisis services.
- Ability to obtain and maintain registration with MHACBO as a Qualified Mental Health Professional (QMHP) and Certified Alcohol and Drug Counselor (CADC) within 30 days of hire, as required by program standards.
- Demonstrated ability to communicate effectively in both oral and written formats, including clinical documentation and professional correspondence.
- Valid Oregon driver’s license with the ability to travel as required for program operations and on-call response.
- Ability to successfully pass a criminal background check and any other screenings required by state or federal regulations.
Essential Duties and Responsibilities: (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)
- Provide leadership, direction, and day-to-day oversight of crisis program operations to ensure compliance with Oregon Administrative Rules governing community mental health, crisis services, mobile crisis, and secured residential treatment facilities.
- Monitor daily facility and program operations, including census, staffing patterns, shift coverage, acuity, and programmatic needs to ensure safe and effective service delivery.
- Provide after-hours support and respond to emergencies, critical incidents, and staffing needs after hours as needed.
- Supervise assigned program staff, including work assignment, performance evaluation, coaching, corrective action, and approval of time off.
- Assist with recruitment, hiring, onboarding, and training of new staff in accordance with OAR requirements and Lifeways policies.
- Recommend and participate in personnel actions, including promotions, disciplinary actions, and terminations, as appropriate.
- Ensure staff are trained and competent in crisis response, de-escalation, safety procedures, documentation standards, and confidentiality requirements.
- Ensure completion and ongoing review of individualized assessments, treatment plans, safety plans, and discharge planning in accordance with OAR and best-practice standards.
- Participate in staffing meetings, case reviews, and multidisciplinary coordination with internal teams, community partners, and referring entities.
- Monitor service quality, program fidelity, and outcomes; identify trends and implement quality improvement initiatives as needed.
- Ensure timely and accurate completion of clinical, behavioral, medical, and activity documentation.
- Ensure program compliance with Oregon Administrative Rules, Lifeways policies, OSHA, HIPAA, and all applicable federal, state, and local regulations.
- Oversee safety compliance, including emergency preparedness, evacuation drills, incident reporting, and corrective action plans per OAR requirements.
- Oversee program budgets, purchasing, and resource allocation to ensure responsible use of funds and adequate facility supplies.
- Approve staff expenditures within delegated authority.
- Ensure timely completion of prior authorizations and required supporting documentation; coordinate with billing, utilization management, and finance teams to support program sustainability.
- Maintain effective communication with internal Lifeways departments, community mental health partners, hospitals, law enforcement, EMS, and other stakeholders.
Benefits offered:
- $3,000 new hire bonus (new hired full-time staff), or $1,500 new hire bonus (new hired part-time staff).
- Medical Benefits.
- Preferred Provider Option.
- Health Savings Account.
- Dental Benefits.
- Vision Benefits.
- Flexible Spending Account.
- Pet Insurance.
- Group Life Insurance, AD&D- Company Paid.
- Supplemental Life Insurance, AD&D.
- Short Term Disability- Company Paid.
- Long Term Disability.
- 401K Retirement Plan (Traditional and ROTH) with Company Funded company match up to 6%.
- Retirement and Financial Planning Services.
- Shift differential incentives.
- Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness).
- We provide professional development to enhance various skills, certifications, and continuing education.
- Opportunities for growth and movement- We encourage our employees to consider new growth opportunities with us and have opportunities.
- Paid Time Off (amount depends on years of service).
- Sick Leave for part-time staff.
- (11) Paid Holidays.
- Tuition reimbursement program.
- Commuter Mileage Incentive.
- Cell phone reimbursement.
- Clinical Supervision.
- Wellness Program reimbursement.
- Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being.
Automate your job search with Sonara.
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FAQs About Crisis Program Manager Jobs at Lifeways Inc
What is the work location for this position at Lifeways Inc?
This job at Lifeways Inc is located in Ontario, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lifeways Inc?
Candidates can expect a pay range of $50.93–$50.93 per hour for this role.
What employment applies to this position at Lifeways Inc?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lifeways Inc?
You can apply for this role at Lifeways Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.