CRM Solutions Lead (SAP / Salesforce / Dynamics)

Asar DigitalChicago, IL

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

Lisle, IL (On-site) | Full-timeWe’re looking for a CRM Solutions Lead who thinks beyond tools — someone who can design and evolve enterprise CRM systems across platforms.

This role is for a systems thinker with experience in platforms like Salesforce, SAP, Microsoft Dynamics, Oracle CRM, or similar — and an interest in expanding into SAP Sales Cloud / Service Cloud.

What you’ll do

Lead solution design for enterprise CRM implementations (Sales, Service, Customer Experience)
Translate business needs into scalable system architecture and data flows
Define integration approaches (ERP, eCommerce, data platforms, middleware, APIs)
Drive CRM transformation initiatives across multiple systems and stakeholders
Facilitate workshops with business and technical teams to shape solutions
Contribute to architecture decisions, trade-offs, and system design standards
Guide implementation teams and ensure alignment with long-term architecture
Mentor team members and help build internal CRM and SAP Cloud capabilities

What we’re actually looking for

Experience with enterprise CRM platforms:
- Salesforce (Sales Cloud / Service Cloud)
- SAP (CRM, S/4, Sales/Service Cloud)
- Microsoft Dynamics 365
- Oracle CX or similar
Strong understanding of:
- CRM processes (Sales, Service, Customer Lifecycle)
- System integrations (APIs, middleware, data sync)
- Enterprise system design/architecture thinking
Experience working in:
- consulting
- system implementation
- or complex cross-functional environments
Ability to lead discussions around:
- solution design
- architecture decisions
- system trade-offs
Strong stakeholder management and communication skills

Important (read this if you’re hesitating)

You do NOT need prior SAP Sales/Service Cloud experience.

If you’ve worked with Salesforce, Dynamics, Oracle, or other CRM platforms and understand how to design systems, we’ll support your transition into SAP.

Nice to have

Experience leading CRM implementations as:
- Solution Architect
- CRM Lead
- Senior Consultant
Exposure to:
- ERP integrations (SAP, Oracle, etc.)
- Customer data platforms/data lakes
- eCommerce / CPQ / Order-to-Cash flows
Background in CRM transformation or migration projects

Location & setup

Based in Lisle, IL (on-site)
Occasional travel depending on project needs

Why this role

Work on high-impact CRM transformation programs
Grow into a Solution Architect / Architecture Lead role
Expand into SAP Cloud ecosystem with real project exposure
Influence how enterprise CRM systems are designed — not just implemented#CRMArchitect #CRMSolutionsLead #SolutionArchitect #SalesforceArchitect #Dynamics365Architect #SAPCRM #SAPSalesCloud #SAPServiceCloud #CRMIntegration #EnterpriseArchitecture #CustomerExperience #CX #ERPIntegration #API #Middleware #DigitalTransformation

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FAQs About CRM Solutions Lead (SAP / Salesforce / Dynamics) Jobs at Asar Digital

What is the work location for this position at Asar Digital?

This job at Asar Digital is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Asar Digital?

Employer has not shared pay details for this role.

What employment applies to this position at Asar Digital?

Asar Digital lists this role as a Full-time position.

What experience level is required for this role at Asar Digital?

Asar Digital is looking for a candidate with "Director" experience level.

What benefits are offered by Asar Digital for this role?

Asar Digital offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Asar Digital?

You can apply for this role at Asar Digital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.