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CRM Specialist

University of the CumberlandsWilliamsburg, KY
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Get Set for Cumberlands!

Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.

Working with the Vice-President of CRM Strategy and Operations and the EVP of University Communications & Marketing, the CRM Specialist will provide leadership and direction over the daily management of the various enrollment divisions functions within CRM system. This position is also responsible for various other secondary data-collecting, record-keeping tasks and managing projects as they relate to enrollment communications and the CRM system.

Job Responsibilities:

  • Assist in developing and managing the integrity of all planned communication processes run through the CRM, including email and text message campaigns
  • Regularly create and maintain data reports to track communication effectiveness, enrollment goals, data integrity, and historical progress
  • Assist with and manage all internal CRM processes, including filter development/maintenance, bulk edits, exports/imports, and interest pages
  • Work closely with enrollment directors and other university offices to ensure data flow between the CRM and other enrollment and communication systems is accurate and timely
  • Work closely with enrollment office staff to troubleshoot and resolve all CRM problems
  • Work closely with university communications and marketing to ensure enrollment communications are on brand and effective

Job Requirements:

  • A Bachelor's Degree is recommended
  • Experience with Slate CRMs is preferred
  • Expertise with Excel is required
  • Knowledge of data analytics
  • Must possess excellent time-management, organizational, problem-solving, and verbal/written communication skills

Compensation: Salary, non-exempt

Benefits: Yes

Job Type: At-will

Job Location: Main Campus

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

"life-more-abundant."

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FAQs About CRM Specialist Jobs at University of the Cumberlands

What is the work location for this position at University of the Cumberlands?
This job at University of the Cumberlands is located in Williamsburg, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University of the Cumberlands?
Employer has not shared pay details for this role.
What employment applies to this position at University of the Cumberlands?
University of the Cumberlands lists this role as a Full-time position.
What experience level is required for this role at University of the Cumberlands?
University of the Cumberlands is looking for a candidate with "Senior-level" experience level.
What benefits are offered by University of the Cumberlands for this role?
University of the Cumberlands offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, and Family/Dependent Health for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University of the Cumberlands?
You can apply for this role at University of the Cumberlands either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.