CSR/Dispatcher for Work With your Handz

HIKINEXWest Lebanon, NH

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Health Insurance

Paid Holidays

Paid Vacation

Job Description

Job Title: Customer Service Representative (CSR)/Dispatcher

Job Location: West Lebanon, NH

Position Summary

We are hiring a Customer Service Representative (CSR)/Dispatchers are the voice of the company — the calm, confident, and caring professionals who turn stressful moments into solutions. If you take pride in helping people, staying organized, and being the steady hand that keeps the day moving smoothly, you'll feel right at home here. We're a locally owned, fast-growing company, and we take pride in treating our team the right way. If you're tired of the corporate runaround or feeling like just a number, you'll fit in well here.

Responsibilities

Answer inbound customer calls and emails
Schedule service appointments
Assist customers with memberships and service inquiries
Maintain accurate customer records in ServiceTitan
Coordinate communication between customers and technicians
Deliver exceptional customer service
Hours: 7:30 AM–4:00 PM

Qualifications

Minimum 1+ year experience in office setting or customer service experience required
Preferred experience in skilled trades or home services companies
Strong phone and email etiquette
Comfortable working on a computer throughout the day
Experience in home services or trades industry preferred
ServiceTitan experience preferred but not required
Strong communication and multitasking skills

Compensation & Benefits

Competitive pay depending on experience
PTO and paid holidays
Health insurance options
Retirement plan with company match
Year-round steady work
A solid team environment where everyone actually knows each other

If you want to work for a company that's local, private, growing, and genuinely cares about its people, we'd like to talk to you.

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FAQs About CSR/Dispatcher for Work With your Handz Jobs at HIKINEX

What is the work location for this position at HIKINEX?

This job at HIKINEX is located in West Lebanon, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HIKINEX?

Employer has not shared pay details for this role.

What employment applies to this position at HIKINEX?

HIKINEX lists this role as a Full-time position.

What experience level is required for this role at HIKINEX?

HIKINEX is looking for a candidate with "Entry-level" experience level.

What benefits are offered by HIKINEX for this role?

HIKINEX offers following benefits: Health Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at HIKINEX?

You can apply for this role at HIKINEX either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.