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CSR Team Leader

Poca Valley BankSpencer, WV

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Job Description

The Poca Valley Bank

CSR Team Leader

Poca Valley Bank is seeking a qualified customer service-oriented individual to fill a full time CSR Team Leader position.

The right candidate will possess:

  • A professional demeanor and able to provide outstanding customer service.
  • Leadership experience

This position is responsible for:

  • Responsible for input in the management of the CSR staff, as well as preparing performance review process.
  • Accurately processes all teller transactions, including deposits, withdraws, transfers, loan payments, collecting of fees, etc. according to established procedures.
  • Assures all established customer service standards are being met by the staff.
  • Responsible for overseeing established daily branch cash limits.
  • Assists with identifying and correcting procedural violations and audit findings.

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FAQs About CSR Team Leader Jobs at Poca Valley Bank

What is the work location for this position at Poca Valley Bank?
This job at Poca Valley Bank is located in Spencer, WV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Poca Valley Bank?
Employer has not shared pay details for this role.
What employment applies to this position at Poca Valley Bank?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Poca Valley Bank?
You can apply for this role at Poca Valley Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.