Culinary Experience Manager

MAKE YOUR IMPACT

Impact Kitchen is here to impact the lifestyle of New York City! 

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options. 

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M·A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

Together we can make an Impact Everyday. 

WHAT MAKES IMPACT KITCHEN UNIQUE? 

Our Values

1. We are Passionate & Purposeful

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.

2. We are Impacting the Community

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.

3. We are Building for the Future

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

Our Culture

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.

Our Stats

• 96% – The amount of managerial roles we filled through internal success planning last quarter.
• 91% – Our average Employee Experience score. 
• 87.5% –  Our average score across Indeed and Glassdoor. 

If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! 

CULINARY EXPERIENCE MANAGER

As a Culinary Experience Manager (CEM) at Impact Kitchen, you are the culinary leader in the restaurant. You set the tone for excellence through high food standards, a hands-on approach, and a deep passion for delivering a consistent and elevated guest experience. You lead your team by example — actively participating in prep, cooking, and expo — and ensure that every dish served meets our standards for quality, execution, and consistency.

You are fully accountable for all aspects of kitchen operations, including food quality, team leadership, cost control, and cleanliness. In collaboration with your Guest Experience counterparts, you help deliver a seamless and memorable experience for every guest. The natural progression from this role is to Restaurant General Manager.

COMPENSATION

Culinary Experience Managers earn a total comp of $75,000 - $82,000 per year. Additional benefits include:

• Meal stipend

• Substantial staff discount on Impact Kitchen products

• Eligibility for health and dental benefits

• Paid vacation and sick time

• Flexible scheduling to support a balanced lifestyle

TEAM & DEPARTMENT

The Culinary Experience Manager leads all aspects of the kitchen and Culinary Experience Team with a focus on delivering great food, minimizing waste, and running a profitable, organized, and safe back-of-house operation. You must be an advocate for our food and lifestyle philosophies, actively participating in and promoting Impact Kitchen’s ethos and values.

This role is accountable for food execution, people leadership, cleanliness, equipment maintenance, and food/labour cost management. You are expected to lead from the kitchen, engaging with your team on the line, in prep, and at expo to model professionalism, urgency, and excellence.

The CEM reports to the Restaurant General Manager.

CORE RESPONSIBILITIES

• Lead all daily kitchen operations including food production, prep, service, and sanitation

• Lead by example in all areas of kitchen execution - including prepping, cooking, and expo - to set the standard for quality, speed, and professionalism

• Ensure all food served consistently meets Impact Kitchen’s quality, presentation, and taste standards

• Maintain full compliance with federal, state, and municipal health and safety regulations

• Schedule kitchen personnel in alignment with business forecasts and labour budgets

• Use Impact Kitchen’s tech platforms to monitor performance and drive efficient kitchen operations

• Recruit, train, and develop top kitchen talent with clear expectations and structured feedback

• Lead team development using Impact Academy (LMS), and guide employees through career planning and evaluations

• Foster a strong, motivated, and inclusive team culture focused on continuous improvement

• Monitor and control key performance indicators including food cost, labour, and waste

• Participate in quarterly Restaurant Performance Presentations with senior leadership

• Collaborate with senior management and the culinary team on recipe development, seasonal updates, and execution of new menu items

SKILLS & QUALIFICATIONS

• Culinary degree or equivalent experience (Red Seal preferred)

• Minimum 3 years progressive kitchen leadership experience

• Strong understanding of food and labour cost control in a high-volume kitchen

• Comprehensive knowledge of food production, sanitation, and kitchen safety regulations

• Proven leadership, coaching, and organizational skills

• Ability to maintain and train on consistency, quality, and presentation standards

• Experience developing and leading teams with a focus on accountability and growth

• Flexible schedule including availability for weekends and holidays; open to working extended hours as needed

• Commissary or multi-location experience is considered an asset

• Ability to lift over 20 lbs and remain on your feet during long shifts

INCLUSIVITY AT IMPACT

Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from individuals of all backgrounds and identities.

As an Equal Opportunity Employer, our hiring decisions are based solely on business needs, experience, and potential. We do not discriminate based on any protected classification under local or federal laws.

Impact Kitchen is also committed to accessible hiring practices. If you require accommodation during the recruitment process, please let us know. Both the applicant and Impact Kitchen share the responsibility to communicate and accommodate reasonably.

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