Custom Care Coordinator (3026)

Brooks RehabilitationJacksonville, FL

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

Location Overview: Jacksonville based, travel within licensed service area

Position Summary: The Custom Care Coordinator is responsible for driving Caregiver retention and client satisfaction within the agency. This individual is involved in the Home Health Aide/C.N.A. employment journey including interviewing/selection, orientation, and engagement. This individual also contributes to agency growth by onboarding prospective clients, matching caregivers to clients and providing direct support to the administrative team.

Job Qualifications:

High School diploma.
At least (1) year related experience in home health or a clinical training/support role preferred.
Proficient in Microsoft Outlook, Word, Excel and PowerPoint.
Experience working in or with direct patient care workers preferred.
Strong presentation & communication skills.
Excellent time management and organizational skills.
Strong interpersonal skills with the ability to build rapport with diverse groups.

Job Responsibilities:

Participates in interviewing/selection of potential Caregivers.
Supports newly hired Caregivers through onboarding process.
Facilitates initial orientation and training for new Caregivers.
Collaborates with Director to ensure all required training/education meets regulatory standards, agency policy/procedures.
Assists with coordination and implementation of client satisfaction surveys.
Manages staffing/scheduling assignments as directed by scheduling supervisor.
Assists with prospective client meetings both telephonically and in person.
Expected to travel within licensed service area.
Participates in administrative on call rotation.

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FAQs About Custom Care Coordinator (3026) Jobs at Brooks Rehabilitation

What is the work location for this position at Brooks Rehabilitation?

This job at Brooks Rehabilitation is located in Jacksonville, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Brooks Rehabilitation?

Employer has not shared pay details for this role.

What employment applies to this position at Brooks Rehabilitation?

Brooks Rehabilitation lists this role as a Full-time position.

What experience level is required for this role at Brooks Rehabilitation?

Brooks Rehabilitation is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Brooks Rehabilitation for this role?

Brooks Rehabilitation offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Brooks Rehabilitation?

You can apply for this role at Brooks Rehabilitation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.