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Customer Care - Office Support

SkokieSkokie, Illinois
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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Company Culture:

A fast-paced and incredibly rewarding environment that thrives off of fostering professional and sociable business relationships with other associates, patients and doctors. Our inclusive, tight-knit team is motivated by one united objective, to care for our patient’s eyes.

Benefits:

  • Competitive compensation.

  • Healthcare (Medical, dental, vision)

  • 401K benefits provided.  

  • Free vision exam and glasses on an annual basis (ask for further details).

Responsibilities:

  • Ensure an excellent and enjoyable patient experience by assisting with frame selection, and fulfilling promises about the timeliness of the service carried out. 

  • Foster patient acquisition and retention.

  • Other duties as assigned by the store manager.

Skills:

  • Eager to provide enthusiastic and concise communication to meet/exceed patient expectations.

  • Can manage priorities through adaptability and flexibility.

  • Ability to present and implement creative solutions to grow the business.

  • Has attention to detail and follow-up.

  • Possesses the willingness to learn. 

  • Possesses great listening skills.

  • Qualifications:
  • High school diploma, or equivalent.  
  • Comparable experience typically achieved with a minimum of 1-2 years in an optical or similar retail environment with proven results. 

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FAQs About Customer Care - Office Support Jobs at Skokie

What is the work location for this position at Skokie?
This job at Skokie is located in Skokie, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Skokie?
Employer has not shared pay details for this role.
What employment applies to this position at Skokie?
Skokie lists this role as a Full-time position.
What experience level is required for this role at Skokie?
Skokie is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Skokie for this role?
Skokie offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Skokie?
You can apply for this role at Skokie either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.