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Customer Care Representative - WFH

Spade Recruitingdenver, CO
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Career Development

Job Description

About Us

We’re a modern insurance organization built differently — people-centered, technology-driven, and committed to growth. Our mission is to serve working families with dependable life and supplemental coverage while creating real opportunity for our team. Flexibility, purpose, and long-term development aren’t just ideas here — they’re how we operate every day.

The Opportunity

You’ll play a central part in delivering an outstanding client experience. After families enroll, you’ll continue supporting them — answering questions, providing clarity, and ensuring they feel confident in their decisions. Your work helps make insurance simple, understandable, and empowering.

What You’ll Do

  • Build and strengthen long-term relationships with clients

  • Guide families through policy details, updates, and claims processes

  • Clearly explain benefits so clients fully understand their coverage

  • Work alongside leadership to ensure seamless onboarding and ongoing support

  • Serve as the primary contact for service-related questions and needs

What We’re Looking For

  • Strong communication skills and a genuine desire to help others

  • Comfortable using technology and working in a remote environment

  • Organized, proactive, and self-motivated

  • Customer service or insurance experience is helpful, but not required

  • Legally authorized to work in the U.S. or Canada

What You’ll Receive

Remote Flexibility: 100% work-from-home with adaptable schedulingConsistent Pay: Weekly compensation plus performance incentivesOngoing Development: Structured training and mentorshipGrowth Potential: Advancement based on performanceSupportive Culture: A purpose-driven team that values collaboration and shared success

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FAQs About Customer Care Representative - WFH Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?
This job at Spade Recruiting is located in denver, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Spade Recruiting?
Employer has not shared pay details for this role.
What employment applies to this position at Spade Recruiting?
Spade Recruiting lists this role as a Full-time position.
What experience level is required for this role at Spade Recruiting?
Spade Recruiting is looking for a candidate with "Senior-level" experience level.
Does Spade Recruiting allow remote work for this role?
Yes, this position at Spade Recruiting supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Spade Recruiting for this role?
Spade Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Spade Recruiting?
You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.