Customer Care Representative

Trispoke managed servicesHonolulu, HI

Overview

Remote

On-site

Job Description

Location: Honolulu, HI Remote after onsite orientation• Duration: Contract• Orientation: November 6, 2026 Onsite in Honolulu• Training: Monday Friday, 7:00 AM 3:30 PM Hawaii Time

Job Summary: We are seeking Customer Care Representatives to assist members with pharmacy benefits, prescription coverage, medication benefits, and mail-order services. The role involves handling inbound calls, resolving member questions, navigating multiple computer applications, and providing empathetic, professional customer service.

Requirements:

High School Diploma or equivalent.
1+ year of customer service, call center, retail, hospitality, healthcare, or military experience.
Strong computer and multitasking skills.
Excellent communication, empathy, patience, and problem-solving skills.
6+ months of healthcare experience preferred.
Must be local to Hawaii and able to attend onsite orientation.
Reliable hardwired internet with 25/3 Mbps minimum.
Quiet, secure home workspace and ability to work on camera when required.
HIPAA compliance required.

Work Arrangement: Onsite orientation followed by 100% remote work for training and the assignment.

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FAQs About Customer Care Representative Jobs at Trispoke managed services

What is the work location for this position at Trispoke managed services?

This job at Trispoke managed services is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Trispoke managed services?

Employer has not shared pay details for this role.

What employment applies to this position at Trispoke managed services?

The employer has not provided this information. This may be discussed during the hiring process.

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