Customer Communications Management
Resource Logistics, Inc.Lansing, MI
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Overview
Remote
On-site
Job Description
Customer Communications Management Lansing, Michigan Must have skills: Customer Communications Management (CCM) using SmartComm (Thunderhead). 7 to 12 years in Customer Communications Management (CCM) using SmartComm (Thunderhead). Technical Knowledge: Strong skills in JavaScript, XML, XSLT, and REST/SOAP APIs. Platform Expertise: Hands-on knowledge of SmartComm modules like Data Modeler, Draft Editor, and Review Now. Domain: Background in Banking, Financial Services, or Insurance (BFSI) is highly preferred. Lead Teams: Guide offshore developers, check code quality, and assign tasks. Design Templates: Create reusable digital forms and letters using tools like the Advanced Template Designer. Data Mapping: Connect form fields to data using formats like XML, JSON, and XPath. System Integration: Link SmartComm with larger systems like Guidewire or Salesforce via APIs. Review & Testing: Test templates to make sure customer letters, policies, and bills are accurate and compliant
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FAQs About Customer Communications Management Jobs at Resource Logistics, Inc.
What is the work location for this position at Resource Logistics, Inc.?
This job at Resource Logistics, Inc. is located in Lansing, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Resource Logistics, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Resource Logistics, Inc.?
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