Customer Concierge Lead
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$18+/hour
Benefits
Career Development
Job Description
Replies within 24 hours
Benefits:
- 401(k)
- Employee discounts
- Training & development
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Perming, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area. We take a lot of pride in our team and the value we provide to our clients.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
- Increase membership sales and retail sales
- Greet visitors and provide an excellent customer experience
- Book appointments in person or by phone
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
REQUIRED SKILLS:
- 1+ years customer service or retail sales experience
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
- Hourly wage; commensurate with experience + Sales Commission
- Extensive training and support
- Excellent growth opportunities
- Free Eyelash Extensions and generous discounts on retail
- A team that cares for and supports, one another
OUR MISSION:We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence. COVID Related Precautions:Considering the pandemic, The Lash Lounge has additionally tighened our sanitation protocol with additional clean-up procedures between guests, end of the day fogging, and require masks, touchless greetings, temperature checks, remote check-in, amongst other key requirements. This is to help keep our Staff and community safe. The Lash Lounge Sacramento - DOCO | 405 K St. Ste. #265, Sacramento, CA 95814 | Ph: 916-620-9100The Lash Lounge Roseville – Nugget Plaza | 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 | Ph: 916-620-9200www.thelashlounge.com
Compensation: $18.00 per hour
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Concierge Lead Jobs at DOCO
What is the work location for this position at DOCO?
This job at DOCO is located in Roseville, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at DOCO?
Candidates can expect a pay range of $18 (per hour).
What employment applies to this position at DOCO?
DOCO lists this role as a Full-time position.
What experience level is required for this role at DOCO?
DOCO is looking for a candidate with "Entry-level" experience level.
What benefits are offered by DOCO for this role?
DOCO offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at DOCO?
You can apply for this role at DOCO either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.