Customer Education - Clay Cohorts

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

• Our cultureis unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.

• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

About Customer Education - Clay Cohorts

Cohorts is Clay's most customer-facing flagship education program. Through hands-on, community-based education, cohorts take GTM practitioners from Clay-curious to Clay-confident. Each month, you’ll be directly working with 1000+ users and shaping their adoption of Clay.

What You’ll Do

• Build customer relationships and form insights to accelerate product onboarding + usage

• Translate customer learnings directly with marketing, engineering, product, and pre- + post-sales teams to improve the customer experience by advocating for customer needs, aligning on effective marketing, and accelerating sales deals

• Design and deliver creative, user-first education programs that turn every user into a product champion

• Be the expert in Clay by keeping pace with Clay's rapid evolution

• Own the end-to-end cohort creation process—from writing curriculum and filming content to managing community operations, running live sessions, and creating magical touchpoints throughout

• Find creative ways to keep the graduate community engaged and connected

• Partner closely with GTME (sales) and GS (customer success) teams to accelerate and expand Clay adoption at our biggest accounts through education

• Stay close to customers, gather feedback, and influence our product roadmap by partnering with engineering and product teams

What You'll Bring

• 1–3 years of full-time experience in a customer-facing, technical, or GTM role

• Ability to pick up new technical concepts quickly and demonstrate proficiency in learning Clay fast

• Strong communication skills—you can engage any audience, whether it's 500 PLG customers or a single enterprise decision maker

• You're comfortable with ambiguity and can drive measurable outcomes without being told what to do

• You bring warmth, energy, and fearless passion to your work—cohort participants remember how you made them feel, not just what you taught them

• You love helping others reach their "aha" moment and do everything you can to get them there

• You are able to unpack customer problems and help drive them to success

• You are entrepreneurial; you have built and launched something from scratch that solves a real problem

• Important: Success in this role requires a high degree of agency, autonomy, creativity, and attention to detail!