Customer Experience Agent

Answer Plus Las VegasHenderson, NV

$17 - $17 / hour

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Overview

Remote

On-site

Compensation

$17-$17/hour

Job Description

Immediately hiring Full Time Customer Experience Agents!

We are looking for full time Customer Experience Agents to add to our growing team. We provide on the job PAID training. Previous call center work is a plus, but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you!

Answer Plus Las Vegas is a well-established Call Center/Answering Service located in Henderson, NV. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at APLV! What happens on the weekend when your child is sick and you need medical advice? Our compassionate agents take your call and reassure you that an on call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry?

Compensation: $17 / Hour

A day in the life of a Customer Experience Agent:

You will find life at APLV a busy but satisfying one. After you've been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.

What are we looking for from our applicants?

Full Time - 40 hours per week, 10 hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Some Holiday work required
A welcoming voice with an upbeat tone
Strong spelling and grammar
Computer skills
Dependability
The ability to type 35 words per minute or more

Benefits:

Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance

Answer Plus Las Vegas is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

So don't wait, click on that Apply button today!

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FAQs About Customer Experience Agent Jobs at Answer Plus Las Vegas

What is the work location for this position at Answer Plus Las Vegas?

This job at Answer Plus Las Vegas is located in Henderson, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Answer Plus Las Vegas?

Candidates can expect a pay range of $17–$17 per hour for this role.

What employment applies to this position at Answer Plus Las Vegas?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Answer Plus Las Vegas?

You can apply for this role at Answer Plus Las Vegas either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.