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Customer Experience Representative

Capitol Federal Savings BankTopeka, KS

$17+ / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$17+/hour
Benefits
Paid Vacation

Job Description

Job Description:

Pay: $16.50 per hour

Job Type: Full-Time

Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.

We are seeking people who will go above and beyond to meet our customer's needs.

As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.

Qualities for a Customer Experience Representative:

  • People-First Mindset

  • Patient

  • Effective Problem-Solving Skills

  • Ability to Work Under Stress

  • Effective Listening Skills

You will receive:

  • Opportunities for career growth

  • Benefits are available to anyone working 20 hours or more per week!

What you'll need to apply:

  • High school education or equivalent

  • A minimum of one to three years of similar or related experience.

These exciting opportunities offer career growth within a full-service financial institution in business for over 130 years!

In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!

CapFed is an equal opportunity employer.

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FAQs About Customer Experience Representative Jobs at Capitol Federal Savings Bank

What is the work location for this position at Capitol Federal Savings Bank?
This job at Capitol Federal Savings Bank is located in Topeka, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Capitol Federal Savings Bank?
Candidates can expect a pay range of $16.5 (per hour).
What employment applies to this position at Capitol Federal Savings Bank?
Capitol Federal Savings Bank lists this role as a Full-time position.
What experience level is required for this role at Capitol Federal Savings Bank?
Capitol Federal Savings Bank is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Capitol Federal Savings Bank?
You can apply for this role at Capitol Federal Savings Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.