Customer Field Engineer
LancesoftGreenville, MS
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Location: Greenville, MS Pay Range: $20-$21/hr Job Description: As a Field Service Technician, you will;represent the brand, problem-solve at a basic module (FRU) level, organize and plan your time effectively, and know when and to whom to escalate issues to. You will also apply knowledge of routine work area procedures, complete standardized activities, and resolves task related problems in straightforward situations emphasizing on manual skills.Here are some of the tasks that our field service technicians do each day: Perform minor maintenance, repairs, and component replacement at the module level.Maintains parts inventory and related records. Provides status reports throughout the service repair.Diagnose problems based on the information provided in the call and through the error logs on the ATM. Responsible for ownership of customer issues until resolution according to SLA agreements.Practices security safety procedures when working with ATM's and or within financial institution. Complete specific Training and certifications.Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.The Field Service Technician position may require the following: May require bending/squatting, walking/standing /sitting for prolonged periods.May require prolonged travel based on your service area. Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)You may be dispatched daily on a call-by-call basis or have a daily schedule. You may be required to work on rotating shifts, nights, and or weekends.Basic Qualifications:High School Diploma or equivalent 0-1 years of related experience. Reliable transportation.A smart phone to receive work orders on and access support documentation. Android or iPhone. Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common. Required Availability, Experience, and Skillset:Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call. Must have a high level of personal integrity and work well with minimal supervision.Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Field Engineer Jobs at Lancesoft
What is the work location for this position at Lancesoft?
This job at Lancesoft is located in Greenville, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lancesoft?
Candidates can expect a pay range of $20.
What employment applies to this position at Lancesoft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lancesoft?
You can apply for this role at Lancesoft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.