BrandSource logo

CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances

BrandSourceDublin, Ohio

$14 - $16 / hour

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Compensation
$14-$16/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
CUSTOMER RELATION SPECIALIST   Retail Furniture Bedding Appliances
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore!  When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
  • Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
  • Dental Insurance - Affordable dental insurance with NO waiting period.
  • Vision Insurance - Quality vision coverage for very little cost.
  • Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
  • 401K Plan - All administrative fees are paid by the company.
  • ESOP - Employee Stock Ownership Program
  • Paid Time Off - Competitive paid time off policies.
  • Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will: 
  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Completes and processes credit applications, payments and financing paperwork.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Maintains accurate files and processes in order to maximize productivity.
  • Performs clerical support for store staff as needed.
  • Other duties as assigned.
Qualities and skills we are looking for:
  • Excellent verbal and written communication, and listening skills
  • Basic reading and comprehension skills. 
  • Basic numerical reasoning skills. 
  • Ability to complete paperwork in an accurate, neat and efficient manner. 
  • Demonstrated knowledge of software, including Microsoft Office 
  • Excellent organizational skills
  • Outstanding customer service skills
Physical Demands:
  • Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
  • High school diploma or equivalent combination of education and experience
  • Previous clerical experience preferred
Position Type
  • Full-Time/Regular
  • #BSSALES
Compensation: $14.00 - $16.00 per hour

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall

FAQs About CUSTOMER RELATION SPECIALIST Retail Furniture Bedding Appliances Jobs at BrandSource

What is the work location for this position at BrandSource?
This job at BrandSource is located in Dublin, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at BrandSource?
Candidates can expect a pay range of $14–$16 per hour for this role.
What employment applies to this position at BrandSource?
BrandSource lists this role as a Full-time position.
What experience level is required for this role at BrandSource?
BrandSource is looking for a candidate with "Senior-level" experience level.
What benefits are offered by BrandSource for this role?
BrandSource offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at BrandSource?
You can apply for this role at BrandSource either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.