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Customer Relations Associate

F3 Innovations, IncSan Bernardino, CA

$50,000 - $58,000 / year

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Overview

Compensation
$50,000-$58,000/year

Job Description

F3 Innovations Inc., a sales and marketing firm, is hiring a Customer Relations Associate to promote affordable mobile solutions in Riverside. The Customer Relations Associate will also drive sales by matching customers with plans that fit their budget, while providing guidance to ensure they maximize their mobile service.

As a Customer Relations Associate, you’ll begin with structured training on accessible mobile connectivity for Riverside. The Customer Relations Associate will then facilitate sales conversations that highlight how affordable plans support seamless communication for seniors, students, and working families. Continuous sales coaching ensures your guidance remains helpful and authentic.

Role Requirements for a Customer Relations Associate

  • Focus on excellent customer relations by engaging customers to evaluate their affordable mobile solutions and ensure ongoing satisfaction.
  • Serve as a reliable point of contact, offering simple explanations of affordable mobile features to help customers maximize their service and support sales.
  • Handle the complete enrollment and device activation process for new customers to create a seamless and positive affordable mobile experience.
  • Address and resolve any service challenges during customer interactions to build trust and open doors for future sales.
  • Keep thorough and accurate records of all customer engagements to enhance account management and sales performance.
  • Partner with Customer Relations Associates to coordinate materials and information that enhance both customer relations and affordable mobile sales results.

What You’ll Gain as a Customer Relations Associate

  • Hands‑on practice resolving customer questions with patience and clarity.
  • A clearer view of how affordable mobile access impacts local communities.
  • Experience supporting customers from first conversation to successful activation.
  • A stronger understanding of customer relations and sales.

Qualities of a Customer Relations Associate

  • High school diploma or GED preferred. 
  • Experience in customer relations or sales is a bonus.
  • Professional attitude with the ability to thrive in a sales-oriented setting.
  • Results-focused with a disciplined approach to meeting outreach and sales goals.

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FAQs About Customer Relations Associate Jobs at F3 Innovations, Inc

What is the work location for this position at F3 Innovations, Inc?
This job at F3 Innovations, Inc is located in San Bernardino, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at F3 Innovations, Inc?
Candidates can expect a pay range of $50,000 and $58,000 per year.
What employment applies to this position at F3 Innovations, Inc?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at F3 Innovations, Inc?
You can apply for this role at F3 Innovations, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.