Customer Relations Associate - Part Time Remote
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Overview
Job Description
Customer Relations Associate - Part Time Remote (GFI Ikigai)
About GFI Ikigai
At GFI Ikigai, we are on a mission to combat financial illiteracy and make a positive impact on communities worldwide. We take pride in our commitment to excellence, providing online tools and in-house training for personal and professional growth. Our platform supports multiple career paths, making financial independence accessible to a diverse group of people.
About the Position: Customer Relations Associate
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Relations Associate. This role is essential in managing client relationships and ensuring their satisfaction with our services. As a part-time remote position, you will play a key role in delivering excellent customer service, managing client inquiries, and promoting our financial education programs. If you are passionate about helping people and making a difference, this could be the opportunity for you!
Benefits
- Flexible scheduling with personalized customization.
- 100% remote position with comprehensive online tools and training.
- Opportunities for professional growth and leadership development.
- Competitive compensation ($30,000 - $50,000 part-time), with advancement and earning potential based on personal goals.
Customer Relations Associate Daily Responsibilities
- Serve as a key contact for clients, ensuring their total satisfaction.
- Interact with clients and associates, providing timely, professional, and courteous support.
- Assist clients in understanding our financial products and services, including investment, savings, and retirement planning.
- Develop customized solutions for client needs and ensure successful implementation and follow-through.
- Support the sales team by identifying upsell and cross-sell opportunities and maintaining high client satisfaction.
- NO Cold Calling, NO Door Knocking
Requirements of the Customer Relations Associate Role
- 18 years or older and a U.S. citizen.
- Pass a background check.
- Strong verbal and written communication skills and customer relationship management abilities.
- Familiarity with CRM systems (e.g., Salesforce) and basic reporting.
- Ability to assess client needs and provide appropriate solutions.
Additional Qualifications
- Backgrounds in customer service, education, leadership, or coaching are preferred.
- Entrepreneurial, self-motivated individuals with a passion for helping people will excel in this role.
- Experience in financial services or a related field is an asset but not required.
Join us as a part-time Customer Relations Associate and contribute to making financial literacy and security attainable for everyone. We look forward to reviewing your application and exploring how we can achieve great results together!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
