Customer Relations Coordinator
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$55,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America.
Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.
Responsibilities
- Support dental schools, faculty, simulation labs, and institutional customers via phone and email
- Assist with product questions, order coordination, quoting, and account support
- Work closely with sales and operations teams to resolve customer issues accurately and efficiently
- Maintain organized customer records and follow-up communication
- Learn Acadental simulation and educational product lines to provide knowledgeable support
- Help ensure smooth communication with universities, licensing boards, and professional programs nationwide
- Build strong long-term relationships with customers through professionalism and responsiveness
Qualifications
- Strong communication and organizational skills
- Detail-oriented with the ability to manage multiple priorities
- Professional, dependable, and customer-focused
- Comfortable working with SKUs, quotes, orders, and institutional accounts
- Ability to communicate calmly and professionally with schools and faculty
- Experience in dental, healthcare, education, inside sales support, or customer service preferred
About Acadental
Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships.This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.
Compensation: $45,000.00 - $55,000.00 per year
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FAQs About Customer Relations Coordinator Jobs at Cb
What is the work location for this position at Cb?
This job at Cb is located in Overland Park, Kansas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Cb?
Candidates can expect a pay range of $45,000 and $55,000 per year.
What employment applies to this position at Cb?
Cb lists this role as a Full-time position.
What experience level is required for this role at Cb?
Cb is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Cb for this role?
Cb offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Cb?
You can apply for this role at Cb either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.