Customer Relations Manager

AO Globe LifeRichmond, VA

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Flexible/Unlimited PTO

Career Development

Job Description

AO Globe Life is hiring individuals to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, communications, or simply seeking a purpose-driven career with long-term growth potential, this opportunity offers a strong foundation for professional development.

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Guide individuals and families through available benefit options
Support clients through the enrollment process with professionalism and care
Maintain accurate digital records and follow-up communications
Deliver excellent client service and build lasting relationships
Participate in weekly mentorship sessions and professional development meetings

Qualifications

Strong interpersonal and communication skills
Organized, self-motivated, and comfortable working independently
Confident speaking on video and comfortable using digital tools
Passion for service and helping others
Experience in customer service or client-facing roles is helpful but not required

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

What We Offer

Fully remote role — work from anywhere in the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Paid training and full licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Clear advancement pathways for high-performing team members
Collaborative, mission-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans. Our remote-first team is built on service, integrity, and meaningful career development.

Ready to Apply?

If you’re ready to build a career where purpose meets opportunity, apply today to learn more about joining our remote team.

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FAQs About Customer Relations Manager Jobs at AO Globe Life

What is the work location for this position at AO Globe Life?

This job at AO Globe Life is located in Richmond, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AO Globe Life?

Employer has not shared pay details for this role.

What employment applies to this position at AO Globe Life?

AO Globe Life lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at AO Globe Life?

AO Globe Life is looking for a candidate with "Senior-level" experience level.

Does AO Globe Life allow remote work for this role?

Yes, this position at AO Globe Life supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by AO Globe Life for this role?

AO Globe Life offers following benefits: Flexible/Unlimited PTO and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AO Globe Life?

You can apply for this role at AO Globe Life either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.