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Customer Relations Representative - State Farm Agent Team Member

Amy AldrichGlenville, New York
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Paid Vacation
Career Development

Job Description

Responsive recruiter
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Amy Aldrich- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $50,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Amy Aldrich

What is the work location for this position at Amy Aldrich?
This job at Amy Aldrich is located in Glenville, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Amy Aldrich?
Candidates can expect pay range between $50,000–$65,000 for this role.
What employment applies to this position at Amy Aldrich?
Amy Aldrich lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Amy Aldrich?
Amy Aldrich is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Amy Aldrich for this role?
Amy Aldrich offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Amy Aldrich?
You can apply for this role at Amy Aldrich either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.