Customer Relations Representative - State Farm Agent Team Member

Dondrell SwansonPhoenix, Arizona

$50,000 - $70,000 / year

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$50,000-$70,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Training & development
Vision insurance
Flexible schedule
Health insurance
401(k) matching

ABOUT OUR AGENCY:With 19 years of experience with State Farm, our agency is dedicated to delivering excellence through a team of 11 professionals serving two locations. Led by an agent with a BA from Arizona State University (Magna Cum Laude) and an MBA from the University of Minnesota, we foster a supportive, achievement-oriented culture where team members can thrive. We offer a comprehensive benefits package, including a monthly bonus plan, 401k, PTO, vision and dental, paid holidays, and an insurance stipend. Our agency is also deeply rooted in the community, partnering with select nonprofits and hosting financial wellness workshops. We are proud of our award-winning office culture—one that emphasizes growth, positive team chemistry, and high expectations. If you’re driven to make an impact and grow alongside a committed team, we’d love to hear from you!ROLE DESCRIPTION:

As a Customer Relations Representative- State Farm Agent Team Member with Dondrell Swanson- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $70,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Dondrell Swanson- State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in Gilbert, Az.
I have been a State Farm agent since 2004.
I am a proud graduate of Arizona State University and the University of Minnesota.
Our agency has received awards including: Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program Qualifier
Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Dondrell Swanson

What is the work location for this position at Dondrell Swanson?

This job at Dondrell Swanson is located in Phoenix, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dondrell Swanson?

Candidates can expect a pay range of $50,000 and $70,000 per year.

What employment applies to this position at Dondrell Swanson?

Dondrell Swanson lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Dondrell Swanson?

Dondrell Swanson is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Dondrell Swanson for this role?

Dondrell Swanson offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Dondrell Swanson?

You can apply for this role at Dondrell Swanson either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.