Customer Relations Representative - State Farm Agent Team Member

Isabel MunozBurbank, California

$26 - $30 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$26-$30/hour

Benefits

Paid Vacation

Career Development

Job Description

Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative- State Farm Agent Team Member with Isabel Munoz- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish or Armenian preferred.

Compensation: $26.00 - $30.00 per hour

We're Hiring!

Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
I have been a State Farm agent since 2006.
I am a proud graduate of California State University of Northridge.
Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Isabel Munoz

What is the work location for this position at Isabel Munoz?

This job at Isabel Munoz is located in Burbank, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Isabel Munoz?

Candidates can expect a pay range of $26–$30 per hour for this role.

What employment applies to this position at Isabel Munoz?

Isabel Munoz lists this role as a Full-time position.

What experience level is required for this role at Isabel Munoz?

Isabel Munoz is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Isabel Munoz for this role?

Isabel Munoz offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Isabel Munoz?

You can apply for this role at Isabel Munoz either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.