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Customer Relations Representative - State Farm Agent Team Member

Jason HobbsHuntington Beach, California

$45,000 - $100,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$100,000/year
Benefits
Paid Vacation
Career Development

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Jason Hobbs- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Licensed Insurance Account Representative (State Farm Experience Required)
Requirements (Please Do Not Apply Unless You Meet These Qualifications):
  • Active California Property & Casualty Insurance License required
  • Minimum of 2 years of experience working as a State Farm Agent Team Member required
  • Extensive State Farm experience strongly preferred
  • Experience with State Farm systems and processes preferred
  • Strong sales and customer service skills required
We are a small, close-knit office that values teamwork, professionalism, and a positive attitude. We are seeking an experienced insurance professional who is customer-focused, empathetic, and motivated to grow with our agency.Our office serves a wide variety of households and specializes in small business insurance. We are looking for someone who enjoys balancing exceptional customer service with proactive sales and relationship-building.For the right person, we anticipate significant opportunities for internal growth, increased responsibility, and career advancement.Responsibilities:
  • Assist customers with policy questions, changes, and coverage recommendations
  • Generate new business opportunities through referrals and cross-selling
  • Manage customer inquiries and resolve issues promptly and professionally
  • Maintain accurate customer records and update information as needed
  • Support customer retention initiatives and strengthen long-term relationships
  • Work closely with team members to ensure outstanding customer experiences
  • Assist with small business insurance accounts and servicing needs
Qualifications:
  • Active California Property & Casualty License
  • Minimum 2 years of State Farm agency experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proven customer service and sales experience
  • Ability to remain calm and professional in high-pressure situations
  • Self-motivated with a strong work ethic and positive attitude
If you are an experienced insurance professional who takes pride in helping customers and enjoys working in a collaborative, high-performing environment, we would love to connect with you.Applications without prior State Farm agency experience will not be considered.
Compensación: $45,000.00 - $100,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Jason Hobbs

What is the work location for this position at Jason Hobbs?
This job at Jason Hobbs is located in Huntington Beach, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jason Hobbs?
Candidates can expect a pay range of $45,000 and $100,000 per year.
What employment applies to this position at Jason Hobbs?
Jason Hobbs lists this role as a Full-time position.
What experience level is required for this role at Jason Hobbs?
Jason Hobbs is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Jason Hobbs for this role?
Jason Hobbs offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Jason Hobbs?
You can apply for this role at Jason Hobbs either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.