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Customer Relations Representative - State Farm Agent Team Member

Jerrad RagsdellCypress, Texas

$35,000 - $65,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$35,000-$65,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Responsive recruiter
Benefits:
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
ABOUT OUR AGENCY:I began my journey with State Farm in 2009, opened my first agency in 2013, and expanded with a second location in 2020. Over the years, I’ve built a strong team of 17 dedicated professionals across both offices.
Our culture is fun, determined, and persistent—we push each other to succeed while keeping the energy high and the atmosphere supportive. We celebrate wins, embrace challenges, and work together to provide the best service to our customers.
I’m a proud graduate of Stephen F. Austin State University and believe in giving back to the community. 
If you're looking for a workplace that values teamwork, growth, and making a difference, we'd love to have you join us!
ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Jerrad Ragsdell- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $35,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Jerrad Ragsdell

What is the work location for this position at Jerrad Ragsdell?
This job at Jerrad Ragsdell is located in Cypress, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jerrad Ragsdell?
Candidates can expect a pay range of $35,000 and $65,000 per year.
What employment applies to this position at Jerrad Ragsdell?
Jerrad Ragsdell lists this role as a Full-time position.
What experience level is required for this role at Jerrad Ragsdell?
Jerrad Ragsdell is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Jerrad Ragsdell for this role?
Jerrad Ragsdell offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Jerrad Ragsdell?
You can apply for this role at Jerrad Ragsdell either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.