Customer Relations Representative - State Farm Agent Team Member
John PetersDelray Beach, Florida
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Benefits
Paid Vacation
Career Development
Job Description
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:I started my career as a State Farm agent back in 1985. I hold a Bachelor's degree from Western Michigan University and a Master's degree from the University of Detroit-Mercy. I have been an active member of the Delray Beach Chamber of Commerce for 35 years, and I am honored to be a recipient of the Rotary International Paul Harris Fellow award. Additionally, I am involved in the Raymond F. Kravis Center for the Performing Arts and support the Boy Scouts of America. Living in Delray Beach for over four decades, I have truly become a part of the community.My agency has been recognized with the Crystal of Excellence award for an impressive 25 consecutive years. At the office, we prioritize teamwork and collaboration. My team is not only hardworking and dedicated but also brings a sense of fun and positivity to the workplace. They are enthusiastic go-getters who enjoy their work and strive to make each day enjoyable for everyone. Together, we aim to provide exceptional service to our clients and make a positive impact in the community we serve.ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with John Peters- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $40,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Delray Beach, FL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at John Peters
What is the work location for this position at John Peters?
This job at John Peters is located in Delray Beach, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at John Peters?
Candidates can expect pay range between $40,000–$80,000 for this role.
What employment applies to this position at John Peters?
John Peters lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at John Peters?
John Peters is looking for a candidate with "Senior-level" experience level.
What benefits are offered by John Peters for this role?
John Peters offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at John Peters?
You can apply for this role at John Peters either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.