Customer Relations Representative - State Farm Agent Team Member

Kaitlin PonceAtlanta, Georgia

$45,000 - $55,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$45,000-$55,000/year

Benefits

Career Development

Job Description

Responsive recruiter

Benefits:

401(k)
Opportunity for advancement

ROLE DESCRIPTION:

As a Customer Relations Representative- State Farm Agent Team Member with Kaitlin Ponce- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Atlanta, GA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Kaitlin Ponce

What is the work location for this position at Kaitlin Ponce?

This job at Kaitlin Ponce is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kaitlin Ponce?

Candidates can expect a pay range of $45,000 and $55,000 per year.

What employment applies to this position at Kaitlin Ponce?

Kaitlin Ponce lists this role as a Full-time position.

What experience level is required for this role at Kaitlin Ponce?

Kaitlin Ponce is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Kaitlin Ponce for this role?

Kaitlin Ponce offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Kaitlin Ponce?

You can apply for this role at Kaitlin Ponce either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.