Customer Relations Representative - State Farm Agent Team Member

Matt GardnerBel Air, Maryland

$50,000 - $75,000 / year

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$50,000-$75,000/year

Benefits

Health Insurance

Paid Vacation

Career Development

Job Description

Responsive recruiter

Replies within 24 hours

Benefits:

Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:Our agency has been proudly serving our community since December 2011 and has grown to a team of 14 members across two office locations. We’re built on a family-oriented culture where people support one another, work hard, and genuinely enjoy being part of the team.

I’m a graduate of Towson University with a degree in Finance, and that background shapes how we approach both client service and team development. We believe in building long-term careers, not just filling roles.

For our team, we offer health insurance benefits, life insurance benefits, and retirement options, along with a supportive environment that values balance, stability, and growth. If you’re looking for a place where teamwork matters and people are treated like family, this is a great place to build your career.ROLE DESCRIPTION:As an Customer Relations Representative- State Farm Agent Team Member for Matt Gardner- State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer

Compensation: $50,000.00 - $75,000.00 per year

Do you want a career and not just a job?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Matt Gardner- State Farm Agent!

About Our Agency

Our office is located in Bel Air, MD.
Our office is open 9AM to 5PM M-F.
Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
I am a proud graduate of Towson University.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Matt Gardner

What is the work location for this position at Matt Gardner?

This job at Matt Gardner is located in Bel Air, Maryland, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Matt Gardner?

Candidates can expect a pay range of $50,000 and $75,000 per year.

What employment applies to this position at Matt Gardner?

Matt Gardner lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Matt Gardner?

Matt Gardner is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Matt Gardner for this role?

Matt Gardner offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Matt Gardner?

You can apply for this role at Matt Gardner either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.