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Customer Relations Representative - State Farm Agent Team Member

Rick SanchezMiami, Florida

$45,000 - $60,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$60,000/year
Benefits
Health Insurance
Paid Vacation
Career Development

Job Description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:Our agency has been proudly serving the Miami community since 1990. We expanded to Boca Raton in 2012 and just opened our third office in Tamarac. With a combined team of 31 dedicated insurance professionals, we are proud to be nationally ranked and top-producing year after year. Over the past 30+ years, we’ve celebrated our team’s success with incredible, fully-paid trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and more—next stop, Madrid, Spain!
Rick Sanchez, our agency owner, is a graduate of Saint Thomas University, where he played Division I collegiate baseball. As a man of faith, Rick is passionate about making a difference in the lives of his team and clients. He’s an avid supporter of charities such as Boys & Girls Clubs of America and St. Jude Children’s Research Hospital.
Our office culture is all about family, respect, and collaboration. We focus on providing every team member with the tools, training, and support they need to succeed. By fostering trust, confidence, and accuracy, we ensure that our team members thrive professionally while also creating financial opportunities for their families.
We’re looking for candidates with strong communication skills, a positive phone presence, organizational abilities, and tech-savviness to work within our systems. While being bilingual (English/Spanish) is a plus, it’s not a requirement. If you’re looking for a rewarding career in a supportive, growth-oriented environment, we’d love to hear from you!
ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Rick Sanchez- State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $45,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at Rick Sanchez

What is the work location for this position at Rick Sanchez?
This job at Rick Sanchez is located in Miami, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Rick Sanchez?
Candidates can expect a pay range of $45,000 and $60,000 per year.
What employment applies to this position at Rick Sanchez?
Rick Sanchez lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Rick Sanchez?
Rick Sanchez is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Rick Sanchez for this role?
Rick Sanchez offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Rick Sanchez?
You can apply for this role at Rick Sanchez either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.