Customer Relations Representative

Customer Relations Representative

Pay: $17.00–$19.00 per hourEmployment Type: Full-time, contractWork Location: On-site

Position Overview

Sparta Networking is hiring Customer Relations Representatives for an on-site opportunity in the travel and hospitality industry.

This position involves assisting customers by phone with reservations, scheduling, account updates, and general questions. You'll work directly with callers to understand what they need, provide accurate information, and help resolve routine issues.

Paid training is provided, and previous travel industry experience is not required.

Available Schedules

Day Shift: Monday–Friday, 9:00 AM–4:00 PMEvening Shift: Monday–Friday, 3:00 PM–10:00 PMWeekend Schedule: Saturday–Tuesday, 9:00 AM–6:00 PM

What You'll Be Doing

• Take incoming calls from customers
• Help with reservations, scheduling, and account-related requests
• Answer questions about services and available options
• Review customer information and make necessary updates
• Enter notes and maintain accurate records in the system
• Work through routine customer concerns and questions
• Provide clear information about policies and next steps
• Refer issues to another department when additional assistance is needed
• Maintain a professional and friendly approach with customers
• Coordinate with supervisors and team members throughout the day

What We're Looking For

• Clear and professional communication skills
• Comfortable speaking with customers over the phone
• Good listening and problem-solving ability
• Basic computer and typing skills
• Able to learn new systems and procedures
• Reliable attendance and punctuality
• Good attention to detail
• Able to stay organized in a busy environment
• Comfortable working independently and with a team
• Must be at least 18 years old

Previous experience in customer service, retail, hospitality, reservations, office support, sales, or a call center is helpful but not required.

What the Position Offers

• $17.00–$19.00 per hour
• Weekly pay
• Paid training
• Multiple schedule options
• Commission-earning opportunities
• Ongoing team support
• Opportunity to build customer service experience
• Potential for continued growth

Apply Today

Learn more about Sparta Networking and view additional opportunities at www.spartanetworking.com.

Sparta Networking is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, veteran status, or any other status protected by applicable law.