Customer Relations Representative - State Farm Agent Team Member
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$45,000-$60,000/year
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I opened my first agency in 1990 and now operate two offices with a combined team of 14 team members. Before becoming an agent, I spent time at State Farm corporate and then worked in auto underwriting alongside agents. That experience gave me a behind-the-scenes view of agency life and ultimately led me to open my own office.Outside of work, I love traveling, staying active, and enjoying live events. You’ll often find me at Chicago Bears games or concerts, and I’m also a proud dog mom to two very loved pups. That same energy and enthusiasm carries into the office.For our team, we offer a Simple IRA, health benefits, and flexibility when needed. We believe work should be fun, and laughter is a big part of our day-to-day. We enjoy team outings together, including events like Bears games, and truly value spending time as a group.Our office culture is fast-paced, positive, and growth-focused. We invest heavily in coaching, development, and continuous improvement, and we keep negativity out of the door. We’re looking for team members who want to grow, learn, and challenge themselves in a fun, supportive environment where progress and positivity matter.ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Michelle Twitchell- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $45,000.00 - $60,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our office is located in Bartlett, Illinois.
- I have been a State Farm agent since 1990.
- I am a proud graduate of Millikin.
- We currently have 14 team members at our agency.
- We have 91 years of combined insurance experience in our office.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Automate your job search with Sonara.
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FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at State Farm Agent
What is the work location for this position at State Farm Agent?
This job at State Farm Agent is located in Bartlett, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at State Farm Agent?
Candidates can expect a pay range of $45,000 and $60,000 per year.
What employment applies to this position at State Farm Agent?
State Farm Agent lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at State Farm Agent?
State Farm Agent is looking for a candidate with "Senior-level" experience level.
What benefits are offered by State Farm Agent for this role?
State Farm Agent offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at State Farm Agent?
You can apply for this role at State Farm Agent either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.