Customer Relations Representative - State Farm Agent Team Member
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Flexible-schedule
Full-time
Part-time
Career level
Senior-level
Remote
Option for remote
Compensation
$40,000-$80,000/year
Benefits
Health Insurance
Paid Vacation
Career Development
Job Description
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT THE AGENCY:I’ve worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained. I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships. Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!ROLE DESCRIPTION:
As a Customer Relations Representative- State Farm Agent Team Member with Ivy Fields-Releford- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred
Compensation: $40,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rochester Hills, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Customer Relations Representative - State Farm Agent Team Member Jobs at State Farm Agent
What is the work location for this position at State Farm Agent?
This job at State Farm Agent is located in Rochester Hills, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at State Farm Agent?
Candidates can expect a pay range of $40,000 and $80,000 per year.
What employment applies to this position at State Farm Agent?
State Farm Agent lists this position under the following employment categories:
- Flexible-schedule
- Full-time
- Part-time
What experience level is required for this role at State Farm Agent?
State Farm Agent is looking for a candidate with "Senior-level" experience level.
Does State Farm Agent allow remote work for this role?
Yes, this position at State Farm Agent supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by State Farm Agent for this role?
State Farm Agent offers following benefits: Health Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at State Farm Agent?
You can apply for this role at State Farm Agent either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.