Customer Relations Specialist

Adventure SubaruFayetteville, Arkansas

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

At Adventure Subaru, we're proud to be considered a premier destination for new Subaru vehicles in Fayetteville. We strive to train and retain all members of our team, and as we grow we're seeking qualified, enthusiastic individuals to join our team. If you'd like to take the next step in your career, take a look at our openings and apply today!

40 hour work week. 9:00-6:00/Monday-Fridays, every other Saturday

What We Offer

Paid vacation after 90 days
Health insurance
Vision and dental insurance
Employee discounts on sales and service
Paid training
Community involvement
Company book club
Birthday lunches and Saturday lunches provided
Quarterly team luncheons

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Customer Relations Specialist Jobs at Adventure Subaru

What is the work location for this position at Adventure Subaru?

This job at Adventure Subaru is located in Fayetteville, Arkansas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Adventure Subaru?

Employer has not shared pay details for this role.

What employment applies to this position at Adventure Subaru?

Adventure Subaru lists this role as a Full-time position.

What experience level is required for this role at Adventure Subaru?

Adventure Subaru is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Adventure Subaru for this role?

Adventure Subaru offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Adventure Subaru?

You can apply for this role at Adventure Subaru either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.