Customer Relations Specialist
LancesoftWichita, KS
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Overview
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Job Description
Job Title: Customer Service Support Location: 825 East Douglas Avenue Wichita, KS 67202 Duration: 6 Months (5/14/2026 to 11/12/2026)Pay Rate: $32 to $35 per hourJob Description:
- The Customer Service Support 1 –Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
- In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
- Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
- Assist in updating internal stakeholders on order status and any issues.
- Support the generation of order related documents as outlined in established processes.
- Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
- Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
- Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
- Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
- High school diploma, secondary education level or equivalent
- Two years of related work experience
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FAQs About Customer Relations Specialist Jobs at Lancesoft
What is the work location for this position at Lancesoft?
This job at Lancesoft is located in Wichita, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lancesoft?
Candidates can expect a pay range of $32.
What employment applies to this position at Lancesoft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lancesoft?
You can apply for this role at Lancesoft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.