landing_page-logo
Sign Up
T logo

Customer Relations Specialist

The AmeriLux Family of CompaniesDe Pere, WI
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

The AmeriLux Family of Companies is seeking a dedicated Customer Relations Specialist to join our dynamic team.  This role is ideal for a detail-oriented, proactive communicator who thrives in a fast-paced logistics environment.

Key Responsibilities:

  • Act as the primary point of contact for customers, providing timely and accurate responses to inquiries.
  • Manage and resolve customer complaints in a professional and efficient manner.
  • Coordinate with various stakeholders to ensure customer needs are met effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Identify opportunities to improve customer experience and contribute to process enhancements.
  • Assist in developing customer communication strategies and materials.
  • Help maintain and navigate our transportation management system.

Requirements

    • A positive attitude and a genuine interest in learning the logistics industry.
    • Strong communication skills and the ability to build rapport with customers and teammates.
    • Solid attention to detail and the ability to stay organized while managing multiple tasks.
    • Comfort working in a fast‑paced environment where priorities can shift quickly.
    • Basic computer skills; experience with CRM or TMS systems is helpful but not required—we’ll train you.
    • A collaborative, team‑focused mindset and willingness to jump in where needed.

Benefits

The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Customer Relations Specialist Jobs at The AmeriLux Family of Companies

What is the work location for this position at The AmeriLux Family of Companies?
This job at The AmeriLux Family of Companies is located in De Pere, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The AmeriLux Family of Companies?
Employer has not shared pay details for this role.
What employment applies to this position at The AmeriLux Family of Companies?
The AmeriLux Family of Companies lists this role as a Full-time position.
What experience level is required for this role at The AmeriLux Family of Companies?
The AmeriLux Family of Companies is looking for a candidate with "Senior-level" experience level.
What benefits are offered by The AmeriLux Family of Companies for this role?
The AmeriLux Family of Companies offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The AmeriLux Family of Companies?
You can apply for this role at The AmeriLux Family of Companies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.