Customer Service Account Manager

Aurora National InsuranceHomer, AK

$55,000 - $65,000 / year

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Overview

Remote

On-site

Compensation

$55,000-$65,000/year

Job Description

Welcome to Coastline Insurance Agency, where we believe in building bright futures for our community right here in Homer, Alaska. Were not just an insurance agency; were neighbors helping neighbors secure their peace of mind. Our team is built on trust, genuine care, and a deep understanding of what makes life in Alaska unique. Were looking for a warm and dedicated Insurance Account Manager to join our close-knit family. In this role, you'll be the go-to person for our valued clients, providing them with personalized guidance and ensuring their insurance needs are perfectly met. Youll have the opportunity to create meaningful connections, offer tailored advice, and truly make a difference in people's lives. If you have a knack for communication, a heart for service, and a desire to grow with a company that values its people and its community, wed be thrilled to hear from you.

Salary Range: $55000.00 - $65000.00 per year

Benefits

Annual Base Salary + Commission+ Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Serve as the primary point of contact for a dedicated portfolio of insurance clients.

Proactively reach out to clients to review their current coverage, identify potential gaps, and recommend appropriate solutions.

Sell new policies, process policy changes, renewals, and endorsements accurately and efficiently.

Respond to client inquiries and resolve issues with empathy and a commitment to customer satisfaction.

Collaborate with underwriters and other internal teams to ensure seamless client service.

Stay informed about new insurance products, industry trends, and regulatory changes.

Requirements

Active Alaska Producer's License for Property & Casualty is sought but we do offer a training program if not licensed yet.

Proven experience in customer service or a client-facing role within the insurance industry.

Excellent interpersonal and communication abilities, both written and verbal.

A genuine passion for helping people and building lasting relationships.

Strong organizational skills and attention to detail.

Familiarity with insurance quoting software and CRM systems is a plus.

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FAQs About Customer Service Account Manager Jobs at Aurora National Insurance

What is the work location for this position at Aurora National Insurance?

This job at Aurora National Insurance is located in Homer, AK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Aurora National Insurance?

Candidates can expect a pay range of $55,000 and $65,000 per year.

What employment applies to this position at Aurora National Insurance?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Aurora National Insurance?

You can apply for this role at Aurora National Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.