Customer Service Account Representative

AO Globe LifeConcord, NH

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Benefits

Career Development

Job Description

If you’re ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.

AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you’ll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.

Key Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Listen to client needs and guide them through available benefit options
Clearly explain coverage details and answer questions with professionalism
Assist clients through the application and onboarding process
Maintain accurate documentation and follow-up communication
Participate in team meetings, training sessions, and professional development programs
Collaborate with peers and mentors to continually improve service and performance

What You’ll Receive

Fully Remote Work EnvironmentWork from anywhere in the United States with the flexibility of a virtual role.

Flexible SchedulingStructure your day in a way that supports both productivity and work–life balance.

Pre-Scheduled Client ConsultationsEngage with individuals who have already requested information—no cold outreach required.

Comprehensive Training & Licensing SupportStructured onboarding, mentorship, and assistance with licensing requirements.

Weekly CompensationConsistent weekly pay via direct deposit with additional performance-based incentives.

Recognition & Advancement OpportunitiesMonthly and quarterly performance recognition, leadership pathways, and career growth opportunities.

Supportive Team CultureCollaborate with a team that values professional development, accountability, and shared success.

Qualifications

Strong communication and interpersonal skills
Comfortable presenting information during virtual meetings
Organized and self-motivated while working in a remote environment
Able to use video conferencing platforms and digital tools confidently
Passion for helping individuals and families understand important financial protection options
Authorized to work in the United States
Access to a Windows-based laptop or PC with webcam and reliable internet connection

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veterans’ organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.

Apply Today

If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

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FAQs About Customer Service Account Representative Jobs at AO Globe Life

What is the work location for this position at AO Globe Life?

This job at AO Globe Life is located in Concord, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at AO Globe Life?

Employer has not shared pay details for this role.

What employment applies to this position at AO Globe Life?

AO Globe Life lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at AO Globe Life?

AO Globe Life is looking for a candidate with "Senior-level" experience level.

Does AO Globe Life allow remote work for this role?

Yes, this position at AO Globe Life supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by AO Globe Life for this role?

AO Globe Life offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at AO Globe Life?

You can apply for this role at AO Globe Life either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.