Customer Service Administrator

Seneca FoodsJanesville, WI

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Disability Insurance

Job Description

Customer Service Administrator

Category: Seneca Foods

Date: Jul 18, 2026

Location:

Janesville, WI, US, 53546

Custom Field 1: 4701

Description:

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from over 2,000 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby's, Aunt Nellie's, READ, Seneca Farms, Green Valley, CherryMan, Paradise, Pennant, and Seneca labels, including Seneca snack chips. Seneca also provides vegetable products to other companies under various co-pack arrangements.

Seneca Foods in Janesville, WI is currently seeking a Customer Service Administrator to join our team.

Reponsibilities:

Sales Order review and processing.
Investigate Sales Order status and provide feedback.
Make Sales Order changes as needed/requested.
Issue Customer concerns for various issues.
Create and maintain customer profiles.
Identify Master Data issues as related to Sales Order entry and adivse of issues.
Elevate customer issues to Management to assist in resolution.
Initiate information requests.
Respond to additional customer, broker and sales inquiries.
Back-up to teammates when they are out of office.

Qualifications:

General office experience with emphasis on order processing or data entry.
Must be professional, communicate effectively.
Must be a self-starter and team player.
Must be detail oriented, accurate and organized.
Experience in SAP or other ERP systems, Microsoft Office (excel, word, outlook) perferred.

Seneca Foods Corporation is committed to providing equal opportunity for all, through a positive and continuing affirmative action program. No employee or applicant will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status or any other Federal or State legally protected classes. Seneca Foods Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation under the Americans with Disabilities Act (ADA), please contact us at ADA@senecafoods.com or call 585-495-4100.

Nearest Major Market: Madison

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FAQs About Customer Service Administrator Jobs at Seneca Foods

What is the work location for this position at Seneca Foods?

This job at Seneca Foods is located in Janesville, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Seneca Foods?

Employer has not shared pay details for this role.

What employment applies to this position at Seneca Foods?

Seneca Foods lists this role as a Full-time position.

What experience level is required for this role at Seneca Foods?

Seneca Foods is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Seneca Foods for this role?

Seneca Foods offers Disability Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Seneca Foods?

You can apply for this role at Seneca Foods either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.