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Customer Service Administrator - $18-$21/Hr

Towne Properties AssociatesRaleigh, NC

$18 - $21 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$18-$21/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Apply

Job Type

Full-time

Description

Love Where You Work!

At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success.

Customer Service Administrator - $18-$21/hr

Location: Raleigh, NC (Carolina Regional Office)

Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PM

Job Type: Full-Time (On-Site)

What You'll Do

  • Serve as the primary contact for residents, homeowners, and Board members
  • Provide reception coverage in the mornings, greeting visitors and managing incoming calls
  • Support Community Support Assistant (CSA) responsibilities in the afternoons
  • Provide high-level administrative support, including reports, correspondence, and record management
  • Manage resident communications and ensure timely, accurate responses
  • Prepare newsletters and official community communications
  • Support Board operations and track follow-up items
  • Maintain front desk professionalism and assist with office operations

What You Bring

  • 2+ years of customer service and administrative experience
  • Prior HOA experience a plus
  • Strong business writing and professional communication skills
  • Proven ability to manage multiple priorities with accuracy and efficiency
  • Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)
  • High level of professionalism, discretion, and problem-solving ability
  • Valid driver's license, reliable transportation, and auto insurance

Compensation & Benefits

  • Medical, dental, vision, life insurance, and FSA options
  • 401(k) with company match
  • Paid time off, holidays, vacation, and personal days
  • Training and career development through Towne University
  • Referral bonuses, recognition programs, and a supportive team environment

Why Towne Properties?

  • Family-owned and operated since 1961
  • Recognized as an Energage Top Workplace (2018-2025)
  • Opportunities for long-term growth and advancement

Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!

Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.

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FAQs About Customer Service Administrator - $18-$21/Hr Jobs at Towne Properties Associates

What is the work location for this position at Towne Properties Associates?
This job at Towne Properties Associates is located in Raleigh, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Towne Properties Associates?
Candidates can expect a pay range of $18–$21 per hour for this role.
What employment applies to this position at Towne Properties Associates?
Towne Properties Associates lists this role as a Full-time position.
What experience level is required for this role at Towne Properties Associates?
Towne Properties Associates is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Towne Properties Associates for this role?
Towne Properties Associates offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Towne Properties Associates?
You can apply for this role at Towne Properties Associates either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.