Customer Service Administrator - $18-$21/Hr
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Overview
Job Description
Apply
Job Type
Full-time
Description
Love Where You Work!
At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success.
Customer Service Administrator - $18-$21/hr
Location: Raleigh, NC (Carolina Regional Office)
Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PM
Job Type: Full-Time (On-Site)
What You'll Do
- Serve as the primary contact for residents, homeowners, and Board members
- Provide reception coverage in the mornings, greeting visitors and managing incoming calls
- Support Community Support Assistant (CSA) responsibilities in the afternoons
- Provide high-level administrative support, including reports, correspondence, and record management
- Manage resident communications and ensure timely, accurate responses
- Prepare newsletters and official community communications
- Support Board operations and track follow-up items
- Maintain front desk professionalism and assist with office operations
What You Bring
- 2+ years of customer service and administrative experience
- Prior HOA experience a plus
- Strong business writing and professional communication skills
- Proven ability to manage multiple priorities with accuracy and efficiency
- Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)
- High level of professionalism, discretion, and problem-solving ability
- Valid driver's license, reliable transportation, and auto insurance
Compensation & Benefits
- Medical, dental, vision, life insurance, and FSA options
- 401(k) with company match
- Paid time off, holidays, vacation, and personal days
- Training and career development through Towne University
- Referral bonuses, recognition programs, and a supportive team environment
Why Towne Properties?
- Family-owned and operated since 1961
- Recognized as an Energage Top Workplace (2018-2025)
- Opportunities for long-term growth and advancement
Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!
Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
