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Customer Service Advisor

Jiffy LubeElk Grove Village, Illinois
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Overview

Schedule
Flexible-schedule
Full-time
Career level
Entry-level
Remote
On-site

Job Description

As a Service Advisor, you're the face of the location. You'll greet guests, understand what their vehicle needs,walk them through their options, and make sure they leave confident and cared for. Think of it like front-of-house, but for cars.

Day-to-day responsibilities:

  •      Welcome guests and deliver an exceptional service experience from start to finishListen to guests' needs and accurately capture the services their vehicle requires
  •      Explain options clearly and offer tailored recommendations, no pressure, just honest adviceKeep guests updated throughout the service so there are zero surprises
  •      Share manufacturer recommendations and product knowledge to help guests make informed decisionsPerform Jiffy Lube's Signature Service oil change and other preventive maintenance services

    What We're Looking For:

    • At least 1 year of customer-facing experience in hospitality, retail, automotive, or any service environment where people skills came first. If you've survived a Saturday brunch rush or a sold-out hotel weekend, you can absolutely handle us.
    • Prior automotive experience is a plus but not required. We have world-class training through Jiffy Lube University to get you fully up to speed.

    Full-time Perks:

  •      Bonus pay on top of your baseDental and vision insurance
  •      Paid PTO Uniforms provided — no dress code stress
    •      Flexible scheduling (and no 2am closing shifts — ever)Company discountsA team-first culture that recognizes your contributions

    Our Culture:

    • Fast-paced. Team-oriented.
    • Guest-driven.
    • We believe in inclusivity, equal access to opportunity, and showing up for each other every shift.

    If that sounds like your kind of environment, we want to meet you.

    Work schedule

    • 8 hour shift

    Supplemental pay

    • Commission pay

    Benefits

    • Flexible schedule
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Referral program
    • Paid training

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    FAQs About Customer Service Advisor Jobs at Jiffy Lube

    What is the work location for this position at Jiffy Lube?
    This job at Jiffy Lube is located in Elk Grove Village, Illinois, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Jiffy Lube?
    Employer has not shared pay details for this role.
    What employment applies to this position at Jiffy Lube?
    Jiffy Lube lists this position under the following employment categories:
    • Flexible-schedule
    • Full-time
    What experience level is required for this role at Jiffy Lube?
    Jiffy Lube is looking for a candidate with "Entry-level" experience level.
    What is the process to apply for this position at Jiffy Lube?
    You can apply for this role at Jiffy Lube either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.