Customer Service Agent

Complete Family ProtectionLehi, UT

$60,000 - $70,000 / year

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Overview

Remote

On-site

Compensation

$60,000-$70,000/year

Job Description

We're looking for a motivated and detail-driven Sales Support Representative to join our team. In this role, you'll play a key part in delivering outstanding customer service and supporting our sales team in reaching their goals. Your main focus will be on retaining existing customers and identifying opportunities for cross-selling, while also generating valuable referrals for the sales team. This position is primarily phone-based, interacting directly with customers. If you are confident, personable, and comfortable engaging with customers over the phone, you will excel in this role. There is the opportunity to advance into leadership as we grow.

Salary: $50,000

Commission: $10,000

Total Annual Starting Pay: $60,000

Company Vision Statement

To become the most sought-after employer on our path to becoming the highest and most-efficient producing inside sales organization in our industry.

Mission Statement

To help our clients prepare for future financial hardship in the nicest way possible.

Core Values

Competitive- Never Settle

Humble- Always learning

Hungry- Never Satisfied

Accountable- True Ownership

Driven- Self-Motivated

Leadership- Rise Above

Teamwork- Share and Support

Integrity- Doing Whats Right

Salary Range: $60000.00 - $70000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.

Onboarding customers by reviewing their new policy details

Saving customers that want to cancel

Fixing issues with customer applications

Participate in training sessions to enhance product knowledge and improve sales techniques.

Requirements

Familiarity with collaboration tools and CRM software is a plus.

Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently.

A proactive approach to problem-solving with a focus on delivering results.

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FAQs About Customer Service Agent Jobs at Complete Family Protection

What is the work location for this position at Complete Family Protection?

This job at Complete Family Protection is located in Lehi, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Complete Family Protection?

Candidates can expect a pay range of $60,000 and $70,000 per year.

What employment applies to this position at Complete Family Protection?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Complete Family Protection?

You can apply for this role at Complete Family Protection either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.