Customer Service And Internal Sales Support

Cottonwood DistributionSouth Jordan, UT

Overview

Remote

On-site

Job Description

Join Our TeamWe are seeking a highly analytical, detail-oriented Customer Service and Internal Sales Support to join our team. This role blends sales operations support with financial and performance analysis to help drive revenue growth, improve sales execution, and strengthen profitability. You will serve as a key liaison between customers, sales, and internal teams while producing reporting and insights that guide sales strategy and decision-making.If you enjoy working cross-functionally, turning data into actionable recommendations, and supporting a dynamic sales organization-this may be a strong fit.Key Responsibilities Sales Support & OperationsPartner closely with the sales team to ensure accurate and timely communication around deals, updates, and opportunities

Develop, maintain, and analyze sales performance reports (KPIs, pipeline, forecasts, and trends)Maintain CRM/ERP data accuracy and manage sales documentation and workflows

Serve as a point of contact for internal and external stakeholders, supporting issue resolution and customer satisfaction

Assist with promotional activity support, demand planning, and sales communications

Financial AnalysisSupport sales forecasting, budgeting, and planning efforts and analyze variances between actual results and forecast/planEvaluate sales trends, customer buying patterns, missed opportunities, and growth potential

Monitor sales performance metrics and pipeline health, including product demand and performance against goals

Provide insights and recommendations to improve sales effectiveness and profitability

Perform additional duties as assigned

QualificationsMust be 21 years or older

Bachelor's degree preferred (Business, Sales, Finance, Analytics, or related field) or equivalent experience2+ years of experience in sales support, financial analysis, sales operations, or related business role

Strong analytical skills with advanced proficiency in Excel and data analysis/reporting tools

Understanding of sales processes, financial principles, and business operations

Experience working with CRM systems; ERP and sales reporting tools preferred

Strong written, verbal, and interpersonal communication skills

Ability to prioritize, multitask, and thrive in a fast-paced environment

Strong business acumen, problem-solving mindset, and attention to detail

Proficiency in English (reading, writing, and communication)Why Cottonwood Distribution?Family-Owned Legacy: Be part of a business with a 60-year quality and customer satisfaction history.Onsite Position: Collaborate closely with your team in a hands-on, dynamic environment.Stability and Tradition: Join a close-knit team where your contributions make a difference.Competitive Compensation: Enjoy a competitive salary and benefits package.

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FAQs About Customer Service And Internal Sales Support Jobs at Cottonwood Distribution

What is the work location for this position at Cottonwood Distribution?

This job at Cottonwood Distribution is located in South Jordan, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Cottonwood Distribution?

Employer has not shared pay details for this role.

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