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Customer Service and Order Entry Specialist

Kalco Lighting LimitedLas Vegas, Nevada

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
OPEN JOB FAIR WEDNESDAY MARCH 25, 2026 8:00 AM - 11:30 AMLOCATION: KALCO LIGHTING, LTD 6355 S WINDY RD LAS VEGAS, NV 89119Customer Service and Order Entry SpecialistOverviewKalco Lighting is looking for a customer service (CS) and order entry (OE) member tojoin our growing team. This team member would join our existing CS/OE team membersand assist in all aspects of handling our growing customer base. The ideal candidate would have strong experience in both customer service handling, as well as strongorder entry and technological skills for handling data entry tasks within our ERP andCRM systems. In addition, the ideal candidate would be crucial in providing feedback tothe existing CS/OE team on ways to improve our processes and join in the collaborativeenvironment we have built at Kalco Lighting.This role is best suited for someone who wants to grow their experience within anestablished luxury lighting company. Our hope is the ideal candidate would have theirown existing experience in the CS/OE fields, and we would spend 1-2 months trainingthem to fully understand our company’s processes. We view this position as a long-term position that will continue to grow as we grow both our CS/OE team.Required Skills
  •   Order entry and data management
  • Experience with at least 1 ERP or CRM system, a plus to have experience with Sage ERP systems
  •   Ability to answer multiple phone calls and live chats per hour
  • Experience managing customer returns and complaints 
  •   Motivated to learn new skills and information about our product offering
  • Strong attention to detail
  •   Interest in the luxury lighting/interior design industry
  • Excellent written and verbal communication skills
  •   Experience handling multiple email inboxes
  • Strong multitasking skills to jump between
  •   Experience with Microsoft Office 365 Apps including Excel, Word, and Outlook
  • Recommended Skills
    Experience with Sage ERP systems
  •   Spanish language experience a plus
  • Duties
    Daily proofing and manual entry of orders into ERP system
  •   Answer phone calls to assist customers in their questions about our products
  • Communicate with other departments for order updates
  •   Daily auditing of orders on hold to determine what is needed to ship them
  • Compensation: $18.00 - $20.00 per hour

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    FAQs About Customer Service and Order Entry Specialist Jobs at Kalco Lighting Limited

    What is the work location for this position at Kalco Lighting Limited?
    This job at Kalco Lighting Limited is located in Las Vegas, Nevada, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Kalco Lighting Limited?
    Candidates can expect pay range between $18–$20 for this role.
    What employment applies to this position at Kalco Lighting Limited?
    Kalco Lighting Limited lists this role as a Full-time position.
    What experience level is required for this role at Kalco Lighting Limited?
    Kalco Lighting Limited is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Kalco Lighting Limited for this role?
    Kalco Lighting Limited offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Kalco Lighting Limited?
    You can apply for this role at Kalco Lighting Limited either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.