Customer Service And Rebate Processing Specialist

Nexant, Inc.Salt Lake City, UT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing team supporting multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something to contribute to climate change mitigation, then working for Resource Innovations Client Services team is for you.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Provides basic troubleshooting and recommend solutions
Data entry - enters data into various database applications
Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered
Communicates effectively as part of team approach with other departments in servicing customers
Provides customer service activities such as responding to emails and phone calls
Provides exceptional customer service and call handling in a customer centric environment.
Safeguards confidential customer information
Other duties as assigned.

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FAQs About Customer Service And Rebate Processing Specialist Jobs at Nexant, Inc.

What is the work location for this position at Nexant, Inc.?

This job at Nexant, Inc. is located in Salt Lake City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nexant, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Nexant, Inc.?

Nexant, Inc. lists this role as a Full-time position.

What experience level is required for this role at Nexant, Inc.?

Nexant, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Nexant, Inc.?

You can apply for this role at Nexant, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.