Customer Service And Rebate Processing Specialist

Nexant, Inc.Needham, MA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist you will be providing customer service support over calls and email. You will also support Data entry into various database applications.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
Provide basic troubleshooting and recommend solutions
Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents.
Communicate effectively as part of team approach with other departments in servicing customers.
Provide customer service activities such as responding to emails and phone calls.
Other duties as assigned.

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FAQs About Customer Service And Rebate Processing Specialist Jobs at Nexant, Inc.

What is the work location for this position at Nexant, Inc.?

This job at Nexant, Inc. is located in Needham, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nexant, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Nexant, Inc.?

Nexant, Inc. lists this role as a Full-time position.

What experience level is required for this role at Nexant, Inc.?

Nexant, Inc. is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Nexant, Inc.?

You can apply for this role at Nexant, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.