Customer Service And Schedule Coordinator

Recruit4Businesssouth bend, IN

$20 - $25 / hour

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Overview

Remote

On-site

Compensation

$20-$25/hour

Job Description

Customer Service and Schedule Coordinator

Location: Indianapolis Metro Area

Compensation: $20-$25 per hour, based on experience

Schedule: Full-time, Monday-Friday

A growing, established home services company in the Indianapolis metro area is hiring a Customer Service & Schedule Coordinator to support daily operations and customer experience. This role is a strong fit for someone who is organized, responsive, and comfortable managing a high volume of calls while keeping schedules running smoothly behind the scenes.

About the Role

This position blends customer service with scheduling coordination. You will be the first point of contact for incoming service requests while also working closely with field technicians to ensure the day is structured efficiently. Your ability to stay ahead of scheduling needs and communicate clearly will directly impact team performance and customer satisfaction.

What We're Looking For

Prior experience in customer service, scheduling, or coordination within HVAC, plumbing, electrical, or a similar service-based industry preferred

Strong multitasking ability with a high level of organization

Clear and professional communication skills over the phone and internally

Ability to stay calm and make decisions in a fast-moving environment

Attention to detail when managing schedules and customer information

Experience with CRM systems, dispatch boards, or scheduling software is a plus

Reliable, team-focused, and able to take ownership of your role

Compensation and Benefits

Medical, dental, and vision insurance

Paid holidays and PTO

401(k) with company contribution

Training and ongoing support

Growth opportunities into senior coordinator or office leadership roles

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FAQs About Customer Service And Schedule Coordinator Jobs at Recruit4Business

What is the work location for this position at Recruit4Business?

This job at Recruit4Business is located in south bend, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Recruit4Business?

Candidates can expect a pay range of $20–$25 per hour for this role.

What employment applies to this position at Recruit4Business?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Recruit4Business?

You can apply for this role at Recruit4Business either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.