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Customer Service Assistant Service Advisor Toyota

Royal South Toyota Mazda VolvoBloomington, Indiana
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Royal South Toyota Service is hiring! Our Toyota Service drive is a busy and vital part of our customer service focused store and our growth could use your talent! If you've been told you're personable, patient, listens well, & enjoys helping others in our community, we would like to meet you. We service many of our local and surrounding Toyota owners Monday through Saturday so you will probably know some of our visiting customers. This is an entry level position that can develop into a career for the suitable person. As our Assistant Service Advisor, you will be in our Service Lane and on your feet assisting with checking in customers, answering phone calls, scheduling appointments, parking and retrieving vehicles, checking out customers & other related duties. Please read what Royal South offers and what this position requires below. If you would be a great fit with us and want to start on your career path, please submit your application for us to review.   

Our Benefits include:

  • Paid vacation
  • Paid holidays
  • Health, Dental, & Vision insurance
  • Life insurance
  • 401K
  • Supportive management and surrounding staff
  • Rotational schedule Monday through Saturday
  • Saturday lunch
  • Parts & Service employee discount

Responsibilities include:

  • Immediately welcome and appreciate our visiting customers
  • Assist our Advisors in daily responsibilities
  • Answer incoming phone calls and schedule appointments when needed 
  • Communicate clearly and completely with our customers
  • Confirm our customer's needs and expectations
  • Take care of our customer's vehicle when tagging & driving accordingly
  • Use of an ipad and or phone camera may be needed for customer's vehicles
  • A professional and pleasant appearance 
  • Working with other departments within our store or our other stores
  • Explain all completed work and charges to customers
  • Responding to inter-company communications
  • Working with other employees to insure our customer's best experience

Requirements include:

  • Dependable and responsible
  • Clean driving record
  • Listening to direction and learning
  • Desire to improve and excel
  • Being on your feet and moving through out our day
  • Dealertrack computer experience a plus
  • Organizational skills

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FAQs About Customer Service Assistant Service Advisor Toyota Jobs at Royal South Toyota Mazda Volvo

What is the work location for this position at Royal South Toyota Mazda Volvo?
This job at Royal South Toyota Mazda Volvo is located in Bloomington, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Royal South Toyota Mazda Volvo?
Employer has not shared pay details for this role.
What employment applies to this position at Royal South Toyota Mazda Volvo?
Royal South Toyota Mazda Volvo lists this role as a Full-time position.
What experience level is required for this role at Royal South Toyota Mazda Volvo?
Royal South Toyota Mazda Volvo is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Royal South Toyota Mazda Volvo for this role?
Royal South Toyota Mazda Volvo offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Royal South Toyota Mazda Volvo?
You can apply for this role at Royal South Toyota Mazda Volvo either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.