Customer Service

ABL WHOLESALE DISTRIBUTORSColumbiana, OH

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Overview

Remote

On-site

Job Description

Customer Service Representative

For over 50 years ABL Wholesale Distributors has been the premiere single-source distributor serving retailers in Ohio, Pennsylvania and West Virginia. We are growing and currently searching for a customer service representative. As a member of ABL Wholesale Customer Service Team, the candidate is expected to assist our customers with any questions and concerns.

This position is responsible for delivering positive customer service at our Columbiana, OH office. The successful candidate will have a minimum of 2-3 years' experience in customer service. In addition, this role will be working directly with ABL's sales team to deliver best in class service to over 1200 ABL Convenience Store and Drug Chain customers. This position reports directly to Accounting Director

Responsibilities

Provide professional customer support while maintaining a positive, empathetic and professional attitude towards customers
Listen and resolve customer concerns promptly and to the best of your ability
Communicate customer concerns to management and colleagues as necessary
Process orders, forms and any requests from customers and sales team
Collect and balance customer payments
Cold call house accounts with promotions and flyers
Various administrative duties as needed

Skills and Qualifications

Basic knowledge of Microsoft office, including excel
Strong communication skills
Knowledge of AS400 software a plus but not required
Ability to multi-task in a busy office setting
Able to share work with customer service team

Benefits

Paid time off
Health benefits
401K

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FAQs About Customer Service Jobs at ABL WHOLESALE DISTRIBUTORS

What is the work location for this position at ABL WHOLESALE DISTRIBUTORS?

This job at ABL WHOLESALE DISTRIBUTORS is located in Columbiana, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at ABL WHOLESALE DISTRIBUTORS?

Employer has not shared pay details for this role.

What employment applies to this position at ABL WHOLESALE DISTRIBUTORS?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at ABL WHOLESALE DISTRIBUTORS?

You can apply for this role at ABL WHOLESALE DISTRIBUTORS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.